Mayor's Action Center

Welcome to the Mayor’s Action Center Customer Service Survey

The Mayor’s Action Center (MAC) is committed to assisting citizens with issues, requests, or information about the City of Indianapolis. In order for us to better support you in the future, please take a minute to tell us about your experience with the MAC.

This first set of questions will help us compile the results from this survey.

Zip Code

Age Range
Less than 18 18 to 29 30 to 39 40 to 49 50+


Female or Male
Female Male


Please select the option that best describes your experience with the MOST RECENT REQUEST you have made.

How often do you contact the MAC?
More than once a week Once a week Once a month Few times a year First time


What type of request did you make?
Weeds
Trash
Pothole
Animal Care & Control
Zoning
Storm Water
Other

Have you made this particular request before?
Yes
No

How did you hear about the MAC?
Neighborhood Association
Phonebook
City Website (www.indygov.org)
Transferred from other agency
Other

How satisfied were you with the overall quality of your customer service experience?
Very Satisfied Satisfied Neither Satisfied nor Dissatisfied Dissatisfied Very Dissatisfied

Would you like to provide any more feedback about your experience with the MAC?